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Aquays Hotels & Resorts – Privacy Policy

Aquays Hotels & Resorts respects and is committed to protecting your privacy, as outlined below. Please take a moment to review our privacy policy. When accessing the site, you agree to the privacy practices detailed in this policy statement. This policy explains the types of information Aquays Hotels & Resorts collects and how it may be used. You are only required to provide personal information if you purchase, sign up for our email newsletters or other products, or use one of our services.

This privacy policy of Aquays Hotels and Resorts does not cover information collected on any neutral sites that may be linked to or be accessible from our website. We always recommend that you review the privacy practices of those third parties. Please be aware that the open nature of the internet means that data may travel across networks without security measures and could be accessed and used by individuals other than the intended recipients. We do not share the personally identifiable information you provide with third parties except as necessary to fulfil the requested products or services.

If you access any of our sites from outside India, you consent to your personal information being transferred to India for processing and storage, where the privacy and data security protections may differ from those in your own jurisdiction.

Assembly of Personal Information

Personal information includes data that can uniquely identify or contact an individual. Aquays Hotels & Resorts collects various types of personal information from users of the sites, including but not limited to:

  • Personal information is provided to us by travel agencies or online travel sites using global distribution systems.
  • Personal information you submit directly on the site.
  • Personal information is shared through messaging on any of our sites, such as contributions to our online blog or via our travel management tools or apps.

Please beware that this privacy statement does not cover our employees’ routine collection of business contact information, which is only used for business relationship purposes.

Aquays Hotels & Resorts is bound to preserve your personal or business information until legal intervention is required for any security checks. Our authorities do not sell, trade, or disclose any information obtained from the registration or use of any online service to third parties, except to entities within the “Aquays Hotels & Resorts Group” and only with the user’s consent (unless required by law or in cases of imminent physical harm). Aquays Hotels & Resorts ensures that these entities protect users’ personal information per this policy when working with agents, contractors, or corporations.

Use of Personal Information

Aquays Hotels & Resorts uses your personal information in the following manner:

  • To provide you with the information, products, or services you have requested from us.
  • To display the site(s) and their content suitably and effectively to fit your needs.
  • To enable sharing and messaging features on the sites, should you choose to use them.

Disclosure of Personal Information to Third Parties

From time to time, we may share certain personal information with strategic partners affiliated with the company, including:

  • Several business affiliates.
  • Service providers that support our business by offering services such as data processing, customer service, and enhancing customer data.
  • In the case of a business merger, acquisition, or sale of part of the company’s assets, personal information held by the company may be transferred as part of the transaction.
  • If Aquays Hotels & Resorts engages a third party to process personal data on its behalf, that party must adhere to our data privacy policies.

We may disclose your personal information to third parties:

  • To comply with legal or government requirements, court orders, or law enforcement requests.
  • To enforce our terms of use or any other agreements.
  • To safeguard the customer rights, property, or safety of the company, our customers, or others. It may include sharing relevant data with other companies to prevent fraud and reduce credit risk.

Collection and Use of Non-Personal Information

Aquays Hotels & Resorts also collects non-personal information. It is specific data that cannot be used to identify or contact an individual. We collect, use, transfer, and disclose non-personal information for any particular purpose. This data may include information about your activities on our sites, which can be aggregated to help us provide more relevant information to our customers and understand which parts of the sites are of greatest interest.

Policies Regarding the Use of Specific Cookies

Our site for Aquays Hotels and Resorts uses “cookies” and other technologies. These tools help us enhance and personalize our services by:

  • Estimating audience size and usage patterns.
  • Storing information about your preferences to tailor the sites to your interests better.
  • Accelerating your searches.
  • Recognizing you when you return to our sites.

Accessing Your Personal Information

Aquays Hotels & Resorts aims to keep your personal information accurate and relevant. We strive to provide access to review and correct personal information submitted through our sites. However, we may refuse requests that are repetitive, require excessive effort, impact others’ privacy, or are impractical unless required by local law. Personal information may also be reviewed through the organization that made the booking, according to their policies.

Data Security

Aquays Hotels & Resorts employs robust measures to protect your personal information from loss, unauthorized access, and disclosure. However, your actions also impact security. Content you share or display on our sites is visible to others and may be used or collected by them. Exercise caution when sharing information publicly. Even after removal, your content may remain in cached or archived pages. While we strive to safeguard your personal information, we cannot guarantee its complete security. Transmission of personal information is at your own risk.

Our Policy for Children Under 18 Years

We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected such information without parental consent, we will promptly take steps to delete it. Our authorities never ask for information related to people under 19.